Help center
A little help to keep you learning.
Find your account, get back into a course, or contact us for support.
Sign in to your account
Return to your library and saved progress.
Reset your password
Request a recovery link for your account.
Accounts and access
I have not received my verification email. What should I do?
Check your spam or junk folder and confirm you used the right email address. If it has not arrived, contact support using the address associated with your account. Do not share your password or verification link.
Why is my library empty?
An account and a course enrollment are separate. Courses appear after access is granted to that account. If you expected a course, check that you signed in with the correct email address, then contact support with the course title.
What if my progress has not saved?
Check your internet connection and follow any retry message in the course. Keep the course open until saving is confirmed. If the problem continues, contact support with the course and module names, the approximate time, and the error message.
A video is not playing. Is there another way to continue?
AI at Work provides transcript alternatives alongside its videos. Use the transcript control in the course, check your connection, and try an up-to-date browser. Read about accessibility options.
Learning on Coursapia
Do I need an account to browse courses?
No. You can explore the catalog and course outlines without signing in. Create an account when you are ready to keep your learning in one place.
Does creating an account give me course access?
Creating an account is free. Course access is separate and appears in your library once it has been granted. Check the course page for its enrollment status and access details.
Can I return to a course later?
Yes. Sign in with the same account and open your library. Your saved progress is linked to your enrollment. Keep an internet connection while learning so your progress can save.
Are courses open for purchase?
Paid enrollment is not open yet. Any checkout marked “Test mode” is for testing and does not take a real payment. Prices and access terms will be shown on each course page when enrollment opens.
What do I need to take a course?
Use an up-to-date web browser and an internet connection. Check the course outline for its subject and requirements. AI at Work includes captions and transcript alternatives to its videos.
Is Coursapia affiliated with technology vendors?
Coursapia is an independent platform from Minerva Cloud Solutions Inc. A course about a technology does not imply endorsement, vendor certification, or a partnership with its provider.
Still need a hand?
Send us the page or course name and a description of the problem. Leave out passwords, payment details, and confidential work information.
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